Upon joining Mercuria, new employees are provided with comprehensive training to ensure a smooth integration into the company. This training is designed to familiarize them with the company’s culture, values, and operating principles.  

Training for new hires 

This training introduces new joiners to the company. It covers aspects of group’s business model and operations as well as specific details of their employment contract such as important policies, insurance coverage, pension funds, and other relevant group-related material. 

• Code of Conduct Presentation: All new joiners undergo a detailed presentation on Mercuria’s Code of Conduct. This presentation is conducted by one of Mercuria’s head compliance officers, providing a thorough understanding of the ethical standards and regulatory guidelines that govern the company’s operations. 
• Anti-Harassment and Discrimination Course: In addition to the Code of Conduct, new hires participate in an Anti-Harassment and Discrimination course. This course is specifically tailored for entry-level employees and managers, addressing important topics to create a safe and respectful workplace environment. It equips employees with the knowledge and tools to recognize, prevent, and report any instances of harassment or discrimination. 
• Introduction to Company Operations: The training program covers various aspects of Mercuria’s business model and operations. This includes an overview of the company’s core activities, market presence, and strategic objectives. New joiners gain insights into the energy and commodities sector, understanding how Mercuria operates within this dynamic industry. 
• Employment Contract Details: New employees receive a detailed overview of their employment contract during the training. This includes an explanation of important policies, such as vacation and leave policies, confidentiality agreements, and data protection measures. Additionally, they are informed about insurance coverage, pension funds, and other relevant benefits provided by the company. 

Manager’s Training 

Mercuria organized an offsite training session led by a Manager of Workplace Training, affiliated with a renowned multinational law firm. The workshop provided interactive training specifically tailored to Mercuria’s managerial staff, empowering them to make ethical and responsible decisions in their daily activities, ranging from managing personnel within their direct reports to conducting interviews with fairness and adherence to ethical standards. 

Compliance Training 

Operating in a compliant manner is essential to Mercuria’s business, and our corporate responsibility and compliance team offer various training sessions to uphold our strong reputation. These sessions range from general new-hire compliance orientation to specialized training for business partners focusing on anti-bribery and corruption, and for traders emphasizing market abuse prevention. Additionally, to enhance our commitment to compliance, we have recently expanded our suite of training courses, now offering a more comprehensive upgraded library that includes Anti-Bribery and Corruption, Market Abuse and Trader Training, and Annual Compliance Training. 

Health and safety training 

Tailored HSE training is provided to both on-site staff and contractors, complemented by comprehensive training for office-based personnel. This curriculum encompasses a diverse array of crucial topics, from fundamental first aid and CPR to workplace security, spill prevention and management, marine protocols, and crisis management. 

IT security training 

In an increasingly interconnected digital landscape, cyber security stands as a paramount risk for all enterprises. Through Mercuria’s Security Education Platform, comprehensive IT security training is meticulously delivered to every employee. This essential training regimen addresses imperative best practices concerning online security, adept password management, secure web browsing protocols, as well as the identification and prompt reporting of phishing attempts.