PEOPLE in 2025

Mercuria monitors health and safety metrics within the people-focused pillar, covering its own employees, assets under its operational oversight, and contractors working on its behalf.  As part of selecting business partners and service providers, Mercuria incorporates an evaluation of their health, safety, security and environmental (HSSE) standards and commitments through its Know-Your-Counterparty process, ensuring alignment with its own values.  While the company’s reporting includes incidents involving contractors from those partners and service providers working for Mercuria, it does not seek to consider incidents related to the partners’ independent business activities apart from Mercuria, or individuals not involved in operations under Mercuria’s control or oversight.

In the event of an accident, Mercuria’s foremost priority is ensuring that all individuals involved receive proper medical care to assess the severity of any injury and are provided with treatment, as appropriate.  We require that event reporting be factual and unbiased to support effective monitoring and governance of our operations.  Cases where medical professionals conclude that no injury occurred, or that only first aid treatment was needed, are excluded from the incident metrics presented here.

Mercuria investigates all injury events, incidents involving damage or loss, and significant near-miss events—those in which conditions nearly resulted in harm.  During these investigations, we encourage and expect the cooperation of all parties involved to help us in assessing the circumstances contributing to the event.

Mercuria is committed to protecting individuals who report concerns under our Whistleblowing Policy or share information about incidents or near-misses from negative or punitive consequences, provided their actions were not willfully contrary to established policies, procedures, or training.  Mercuria also affords persons the right to raise concerns under its Whistleblowing Policy anonymously should they so choose.  Mercuria also ensures that all employees and contractors are aware of the company’s Stop-Work Policy, which provides the authority for anyone to halt work activities if they believe that there are unsafe conditions or activities posing apparent health, safety, or environmental risks.  In such instances, work is required to be suspended until management conducts a thorough assessment.  This policy underscores Mercuria’s prioritization of safety over productivity goals or deadlines and assures that safety concerns can be raised by anyone, regardless of their role, without fear of retaliation or adverse consequences.  These same policies are also applied across all Mercuria-related assets.

During the 2025 calendar year while nearly all operations were conducted with no incidents, there were 7 instances where individuals experienced injuries where formal medical attention was required, but where the individual fully recovered / healed with no lasting impact.  Beyond these, there were 3 incidents that were permanent, or were life altering or fatalities.

As Mercuria continues to grow and expand its businesses, we are also mindful of the inherent risks tied to all our physical activities.  Accordingly, we will continue our endeavors to provide and reinforce training and further improve our operations with the aim of mitigating or minimizing against circumstances that have potential to result in injuries.  While our business and accordingly the related workforce has significantly expanded in recent years, the overall incident rate throughout our businesses remains low as compared with general industry peers.  We are nevertheless striving to continuously improving our training and work practices as means of prudently mitigating against any persons being injured while at work, and ensuring that everyone returns home safely following their work assignments.